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Terms That Govern Your 62club Account

Before you open an account or make a deposit via DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to in return.

Account Eligibility RulesPayment Terms: DANA, OVO, GoPayService Access by RegionLive casino and slots
62club Terms That Govern Your 62club Account
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account details — including your linked DANA, OVO, or GoPay wallet — are stored with encryption at rest and in transit. We do not share your payment information with third parties outside of what is required to process your transaction. Here is how we handle the key areas your account depends on.

Data Retention

We keep your account data for as long as your account is active and for a defined period after closure, in line with applicable local law.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. You can manage cookie settings from your browser, though some features require them to work.

Account Security

Your account is protected by a one-time PIN sent to your registered mobile number on login. If you notice any access you did not authorise, use the lock-account option in settings immediately and contact support.

Requesting Changes

To update your registered e-wallet, email address, or contact number, submit a change request through the account settings page. Identity verification is required before any payment detail is amended.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about what these terms mean for your account, or you need to formally dispute a clause, these are the channels we monitor. We aim to respond to account-specific queries within one business day — complex legal questions may take longer.

Team online

Live Chat Support

Open the chat window inside your account dashboard for real-time help with terms queries, wallet verification questions, or account status issues.

Email Support

Send a detailed message to our support address for written records of your terms question. Reference your account ID so we can respond directly.

Account Help Centre

The Help Centre inside your account covers common terms questions — eligibility, account suspension rules, and how e-wallet deposits are governed.

Common Questions About These Terms

These are the questions we hear most often when it comes to understanding your agreement with 62club. Each answer reflects how the terms actually work for your account.

These terms apply to every registered account holder. If you have opened an account and deposited through DANA, OVO, or GoPay, this agreement is active and in full effect for your use of the platform.

We can update these terms, but we will notify you through your registered contact before changes take effect. You will always have the chance to review any update before it applies to your account.

Depending on the nature of the breach, we may suspend or permanently close your account. Any balance held in your account at the time of suspension is subject to a review before release via your registered e-wallet.

Contact our support team with your account ID and a data request. We will compile the information we hold on your account and send it to your registered email address within the timeframe required by applicable local law.

The core account terms are the same across all categories, including sports betting on Liga 1 markets and slot rooms. Specific product rules — like how a sports bet is settled — are covered in the product-specific terms linked inside the account.

Reach out through live chat or email with your account ID and a clear description of the issue. We review disputes case by case and respond in writing so there is a clear record of the outcome for both sides.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.