Reference

How 62club Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely and process your payments through DANA, OVO, and GoPay.

Account Data TransparencyWallet Privacy: DANA, OVO, GoPayYour Right to Access & DeleteCookie Controls AvailableContact Us Anytime
62club How 62club Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply security measures at every stage — from the moment you submit your details through to how we store and eventually delete them. Your account data is encrypted in transit and at rest. Wallet data tied to DANA, OVO, and GoPay transactions is processed through secured payment channels and is never stored in plain text on our side. You can request a copy of your data or ask us to correct inaccuracies at any time.

Encryption at Every Step

Your account credentials and wallet details are encrypted in transit using SSL and stored in a format that prevents plain-text exposure, including data linked to DANA, OVO, and GoPay sessions.

Cookie Controls You Manage

We use functional and analytics cookies. You can adjust cookie preferences from the settings panel on your browser or through the consent banner shown on your first visit to our site.

Data Retention with Clear Limits

Active account data is held while your account is open. Once you request closure, we retain only what applicable regulations in your jurisdiction require, then delete the rest on schedule.

Your Right to Request Changes

You may access, correct, or request deletion of your personal data by contacting support. We verify your identity first via your registered email before actioning any change to your record.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, update, or request deletion of your personal data, our support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt and respond within the timeframe required under applicable rules for your region. Include your registered account email so we can locate your record without delay.

Live Chat Support Open the chat widget from your account dashboard. Available for privacy queries, account data questions, and wallet verification requests.
Email Privacy Request Send your data access or deletion request to our support email. Quote your registered account address so we can match your record straight away.
Account Help Centre Log in and navigate to Account Settings for self-service options including communication preferences and linked wallet management for DANA, OVO, or GoPay.

Common Questions About Your Privacy at 62club

These questions cover what we actually get asked about data handling, wallet privacy, and account rights. If your question isn't here, reach us through live chat or email and we'll give you a direct answer.

We collect your name, email address, and the e-wallet details you link during registration — DANA, OVO, or GoPay. We also log your device type and IP address for account security purposes.

Only with the payment processors that handle those specific transactions. We share the minimum data needed to complete your deposit or withdrawal. We do not sell or pass your wallet data to marketers.

Contact our support team via live chat or email, quote your registered account address, and ask for a data access request. We verify your identity first, then provide your data within the applicable timeframe.

Yes. Submit a deletion request through support. We will remove your active account data after verifying your identity. Some transaction records may be retained for the period required by applicable regulations in your region.

We use functional cookies to keep your session active and analytics cookies to understand site usage. You can adjust or withdraw cookie consent through the browser settings panel or the consent banner on your first visit.

Account data is kept while your account is active. After you close your account, we retain only what local regulations require for your jurisdiction, then delete remaining data on a scheduled basis.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.